Information we collect
When you request an estimate or contact us, we may collect your name, phone number, email address, project ZIP code, project type, estimated budget, and the details you choose to share about your project.
Our hosting provider may also process basic technical information such as your IP address, browser type, device type, and request logs to deliver and protect the website.
How we use your information
We use your information to review your inquiry, contact you about your project, prepare estimates, maintain business records, prevent spam or misuse, and improve how we respond to prospective customers.
We do not sell your personal information.
How information is shared
We may share information with service providers that help us host the website, deliver email, route business notifications, maintain records, or support our internal operations. These providers receive information only as needed to perform those services. We may also disclose information when required by law or when necessary to protect our rights, customers, or systems.
Analytics and cookies
We may use limited website analytics to understand visits, service-page interest, calls initiated from the website, and completed estimate requests. If analytics is enabled, it may use cookies or similar technology. We do not use analytics to collect the project details entered into the estimate form.
Data retention and security
We retain inquiry and customer information for as long as reasonably needed to respond, provide services, keep business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to review, correct, or delete personal information we hold about you, subject to records we must retain for legitimate business or legal reasons. Contact us using the information below.
Children’s privacy
This website is intended for adults seeking construction services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our website or business practices change. The effective date above identifies the current version.
Questions or requests
Contact Digwillow
dalen@digwillow.com
(208) 651-3410
Serving Coeur d’Alene and greater Kootenai County.